No one is immune to emotional contagion
We all tend to mimic the facial expressions and reflect the mood of those with whom we have contact
Read MoreWe all tend to mimic the facial expressions and reflect the mood of those with whom we have contact
Read MoreAs a leader you must make it a routine part of your decision-making process to ask the question: Will this be perceived as equitable?
Read MoreRespecting another person’s space can help you build rapport with your colleagues and close sales with your clients
Read MoreThe leader’s job is to encourage people to excel by using the soft skills needed to create an atmosphere of caring, trust and inclusion
Read MoreGesture and speech are so tightly connected that we can’t do one without the other
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